Privacy Policy

Last updated: [FILL IN: date]

Who we are

Stoned Audio Ltd ([FILL IN: company number, registered address]) is responsible for your personal data. Contact us about privacy at [FILL IN: email address].

What we collect

• Your account: the name, email address and password you sign up with. Your password is held by our store provider, Moonbase, never by us.
• Purchases and licences: what you bought, when, and your licence and its activations, including an identifier for each computer you activate Frontier on.
• Payments: handled by Moonbase and its payment processor (Stripe). We never see your full card details.
• Diagnostics you choose to send: if you press REPORT in Frontier, its log and crash report and any note you add. [FILL IN: where reports go and how long they are kept]
• [FILL IN: anything else, e.g. newsletter sign-ups, website analytics, or "nothing else"]

Why we use it

To provide your account, sell and deliver Frontier, run licence activation, give support, and meet our legal and tax obligations. [FILL IN: lawful basis for each, e.g. contract for purchases and licences, legal obligation for tax records, consent for marketing emails]

Who we share it with

• Moonbase runs our store, customer accounts and licensing, and acts as merchant of record for sales. [FILL IN: link to Moonbase's privacy policy]
• Stripe processes payments. [FILL IN: link to Stripe's privacy policy]
• IONOS hosts this website. [FILL IN: confirm, and what it logs]
• [FILL IN: anyone else, e.g. where REPORT diagnostics are delivered]

[FILL IN: whether any of these process data outside the UK, and the safeguards used]

How long we keep it

[FILL IN: e.g. account data while your account is open; purchase records for the period tax law requires]

Your rights

You can ask for a copy of your data, ask us to correct or delete it, object to or restrict how we use it, and withdraw consent where we rely on it. Email [FILL IN: email address]. You can also complain to the Information Commissioner's Office (ico.org.uk).

Cookies and local storage

The store and sign-in on this site, run by Moonbase, store what they need in your browser to keep you signed in and hold your cart. [FILL IN: check exactly what Moonbase stores, and list any analytics; non-essential cookies need consent]